Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

Since early 2020, an already hyper-competitive market has been turbocharged. Retailers and logistics...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...

The Digital Public Library is an association that operates and manages the digital services for their...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Field service technicians are often the only physical point of contact people have after buying a product...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...