Latest resources from RingCentral
Published: June 30, 2022
Next-Gen Cloud Contact Centers RingCentral Sp...
Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition eBook. From compelling use cases to a handy ...
Published: July 4, 2022
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover and retention. In the survey, twothirds o...
Published: June 30, 2022
2022 State of Customer Experience Technology
Business and technology leaders at companies large and small, across multiple industries, have identified customer satisfaction as a top business p...