Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

Field service technicians are often the only physical point of contact people have after buying a product...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Your customers have a strong opinion of what makes a company customer-centric. Customer service organizations...

Digital experience personalization is a major priority for global business leaders and investment plans...

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

Dark Social, explores the impact of this growing phenomenon, and looks at how companies can interact...

How can companies maximize their investments and take full advantage of the resources they already have...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

To build and deliver products that customers love, product teams at leading enterprises such as Uber,...