How formerly offline businesses are thriving after investments in eCommerce. If you have a successful...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Aberdeen surveyed 1,357 businesses from over 10 industries to share their top strategic priorities and...

This case study describes the effects of deploying Customer Engagement Platform at Converse online store,...

El año 2020 ve al planeta viviendo una pandemia. Con algunas excepciones, como el heroico personal de...

5 reasons why you need to go digital right now. Why? Many B2B companies have an 'if its not broke, don't...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

Salesforce is a customer relationship management (CRM) platform in the cloud, offering businesses a single...

Learn how brands create, optimize, and deliver personalized experiences at scale. The customer experience...

The 2022 Digital Trends – Financial Services in Focus report explores a wide range of trends impacting...

In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Bigger. Better. Faster. Stronger. That's the premise of Industry 4.0, where new technologies make connections...