Aircall, Gong, and SalesWorks ran a survey of SDRs and their managers at sales organisations across the...

How can companies maximize their investments and take full advantage of the resources they already have...

Your customers lead busy lives. Always on the go, they're constantly changing devices and channels to...

When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses...

Data is top of mind for many B2B marketers. But do they have the right data to drive success? For the...

Brands need to take more control over how they engage customers. To make this happen, Marketing and IT...

During the coronavirus pandemic, the financial services sector became something of an additional emergency...

In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...

How can you continue to make improvements in spite of unexpected challenges? Realising customer experience...

Als bedrijven toptalenten willen aantrekken, hebben ze moderne, geavanceerde en digitale wervings- en...

HR is all about serving your people, whether they are shiny new recruits or lifetime employees. But all...

The average contact centre manager spends 35% of their time looking for coaching opportunities, but only...

Brands that offer outstanding digital experiences attract and retain more customers. But it's difficult...

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...