Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

Today's brands are entering a new era of customer engagement. The swift digital transformation spurred...

As any marketer can tell you, few things are as effective in the sales process as human-to-human engagement....

Driving webinar registration and attendance is a major struggle for most companies. While webinars are...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

2020 was a year where digital experiences, from a production and consumption perspective, were thrust...

In a digital world, where every campaign and customer experience can be tracked, it's imperative for...

Customers walking into stores are trading transactions for inspiration and experiences—the convenience...

There comes a point where once campaigns are up and running, it's not about either getting things moving...