En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

Until recently, brands spent a lot of time waiting, Like a fisherman on a lazy summer afternoon, they...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

Best practices for delivering content-powered commerce to mobile B2B buyers. Smartphones are everywhere,...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

5 ways a high-quality eCommerce platform can drive ROI. You'll need to carefully define your customer...

Für Unternehmen ist es jetzt wichtiger denn je, die digitale Transformation zu beschleunigen. Dass mehr...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

There comes a point where once campaigns are up and running, it's not about either getting things moving...

Less is more. It's such a simple phrase, and yet it holds so much truth. In the business world, we've...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...