44% of iOS users and 91% of Android users opt in to push notifications, making them the #1 external channel...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

The rise of marketing technology has in some ways shined a light into areas that were previously hard...

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer...

Digital asset management (DAM) systems are becoming a key part of marketing operations infrastructure....

Box and ECM: Key integrations that drive digital transformation Legacy ECM solutions simply can't keep...

DocuSign provides a contract lifecycle management (CLM) solution that acts as a centralised, cloudbased...

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Nearly four years after forecasting that 1 million B2B salespeople would be displaced by 2020, Forrester...

The Digital Public Library is an association that operates and manages the digital services for their...

Marketers have been doing lead generation (the process of creating new contacts) for decades. According...