Electronic signatures have gone mainstream. Research for this report found that the technology is now...

Customers: To delight them, you've got to know them deeply. Be brutally honest, how much do you really...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

Field service technicians are often the only physical point of contact people have after buying a product...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Sales teams work so hard, they can burn out quickly. It's tough when customer contacts, sales goals,...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

Field service management teams want to keep costs down, while improving their customer service relationships. This...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...