Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

As marketing organisations become more technologically driven, digital asset management (DAM) systems...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

Organisations rarely operate in ways that single function solutions can fully accommodate, and teams...

Learn about the five gaps that could be costing you time, customers, and profit in this digital e-book....

Dans un univers digital où chaque campagne et chaque expérience client peuvent faire l'objet d'un suivi,...

Driving webinar registration and attendance is a major struggle for most companies. While webinars are...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Marketing automation has become a must-have for modern marketing teams. And as a platform that streamlines,...

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

Frost and Sullivan recently conducted a survey of almost 500 senior customer experience (CX) executives...