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More than ever, enterprise organisations need a 360-degree view of their customers to deliver the kind...

Over the last year retailers have faced unprecedented challenges. The need to rapidly adapt to shifting...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Amplitude is a product intelligence platform that helps teams around the world use their customer data...

The challenges of the pandemic thrust banks that were struggling to remain relevant and their customers...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

Communicating in ways that speak to each individual customer, is what allows brands to build strong relationships....