About the Report Creative obstacles and opportunities in an evolving workplace. We surveyed 400 US-based...

Today's digital marketers want to engage customers with offers that are based on deep customer profiles,...

The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to...

Is modern headless commerce right for you? Of course, modern headless commerce isn't right for every...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

Data is top of mind for many B2B marketers. But do they have the right data to drive success? For the...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

For sales and marketing leaders operating in today's hyper-competitive world, their CRM system could...

Mapp Cloud brings customer acquisition and customer engagement together in one simple platform infused...

Webinars are one of the most powerful tools for creating engaging digital experiences that audiences...

The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there...