Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

As any marketer can tell you, few things are as effective in the sales process as human-to-human engagement....

How formerly offline businesses are thriving after investments in eCommerce. If you have a successful...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

We demand it in all aspects of our daily lives. Wherever we interact – in person or online – we want...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

How can companies maximize their investments and take full advantage of the resources they already have...

Marketing metrics and analytics—done right—can be a strategic enabler of trust, greater budget, and...

Customers expect more from brands when it comes to convenience, resolution times, and agent expertise....

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

See what your brand can accomplish with the right brand management software. These days, brand management...