Utilities leader Nuon (Vattenfall) switched their marketing strategy from channel vision to one-to-one...

The upheavals of 2020 created an opportunity for sales teams to rethink how they operate in a work-from-anywhere...

Businesses can be overwhelmed by data. The challenge is establishing the connectivity and analytics to...

Exceptional customer service teams deliver fast, frictionless solutions. Behind the scenes this often...

Since early 2020, an already hyper-competitive market has been turbocharged. Retailers and logistics...