Building a Digital Infrastructure for the Entire Organization Today's business world increasingly demands...

This is a whitepaper by IDG on behalf of Adobe. Today, we don't know how we will return to our workplaces,...

The seriousness of life during the pandemic has taken its toll. Tired of the mundane and familiar, people...

Sales teams want to spend more time selling and less time hunting down information. They want to connect...

The 2021 Digital Trends Report looks to both the past and the future, presenting two equally valuable...

From print to digital, from written to spoken words and beyond, Jysk Fynske Medier (JFM) is the second...

The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer...

Consumers today have more choices than ever. Often, all it takes is a better online experience, an enticing...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Das A/B Testing auf Websites hat einmal umfangreiche, technische Kenntnisse gefordert. Durch neuartige...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

Founded with the intention to make higher education more accessible in Melbourne and regional Victoria,...