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Understanding how to optimize Omni-Channel Order Management is key to your business' success. Today,...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

¿Qué impide a los equipos de marketing tener éxito? ¿Por qué algunos directores de marketing parecen...

We asked analysts and industry leaders what customer engagement trends they thought were key for 2017...

The year 2020 finds the world living through a pandemic. With some exceptions, like the heroic responders,...

Many companies upgrade their CMS as part of a larger digital transformation initiative. Adopting a new...

With the recent drive towards consumer privacy over the last decade, the environment for brand marketers...

Branche-experts voorspellen dat succesvolle ondernemingen binnenkort alle transacties 100% digitaal verwerken....

As in-person events take a backseat to digital experiences, and companies look to maintain momentum without...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

The Digital Public Library is an association that operates and manages the digital services for their...

As web experiences have become richer and more targeted over the years, there's been a persistent gap...

Why Everything You Thought You Knew about Developing a Pricing Capability is Now Obsolete The 'crawl,...