Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

Elektronische Signaturen sind mittlerweile Mainstream. Recherchen im Rahmen dieses Berichts haben ergeben,...

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

En la actualidad, los clientes controlan el customer journey, una tendencia que se ha acelerado con la...

Forrester forecasts cloud subscription revenues to grow overall by 22% in 2016. This is a result of businesses...

In today's global economy, companies are digitising as quickly as possible in order to remain competitive...

This knowledge brief examines the reasons that Best-in-Class companies have adopted Omni-chanel Order...

What keeps marketing teams from reaching for the stars and succeeding? Common culprits include a lack...

Experiences need to be where your customers are. And each one needs to connect to the last as part of...

Customer expectations for the combined brand experience are higher than ever. This puts more pressure...

Huuuge Games is a mobile games developer and publisher. The company's development efforts have focused...