Communicating in ways that speak to each individual customer, is what allows brands to build strong relationships....

More and more buyers are looking for a digital experience that not only improves challenges like wait-time...

The benefits of e-signature technology are far reaching. Today, e-signature technology is used around...

The global pandemic and impact of lockdown has been a massive shock to the economy and to our daily lives....

In a climate of rising customer expectations, now is the right time to refine your use of inbound channels—it...

You have bold ambitions for your sales team. You want to—and need to—reinvent productivity. But the...

The 2017 Aberdeen Report on Contact Center and Customer Experience Trends states that companies with...

In 2020, organizations that sell to other businesses have had to rapidly change their go-to-market models....

Pioneering on-demand IT support platform NerdApp wanted to better control the quality, security, and...

During a time when companies are racing to turn their physical events into digital experiences, marketers...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

Dankzij de digitale transformatie kunnen bedrijven sneller en gemakkelijker zakendoen. Bedrijven hebben...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...