Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Delivering a great customer experience is essential in any business. It drives loyalty, customer retention...

Data is top of mind for many B2B marketers. But do they have the right data to drive success? For the...

5 reasons why you need to go digital right now. Why? Many B2B companies have an 'if its not broke, don't...

The modern business landscape requires a new focus on climate responsibilities. 2020 and 2021 will be...

After two years of seismic behavioural change, we find ourselves in a new world of limitless possibilities,...

There are some stressors all marketers accept as 'part of the job': starting projects with imperfect...

Consumers expect real-time, personalized communication, seamlessly choreographed across the channels...

About the Guide Stay on track. Without pausing creativity. It's time to automate the workflow processes...

Is modern headless commerce right for you? Of course, modern headless commerce isn't right for every...

Transform your content delivery from an off-the-cuff process, into one seamless, connected journey Your...

Through our experience with the best brands in the world, we've found that the most successful organizations—and...

Today's consumers expect brands to be able to understand and speak to them without skipping a beat as...

Delivering relevant, timely, personalised customer experiences is no longer just a competitive advantage...