This eBook covers the benefits and challenges of electronic and digital signatures, compliance considerations,...

Creating amazing customer experiences is critical to the success of your business. But implementing the...

As marketers, we always have too much to do and too little time. The Insight50 series is designed to...

In het jaar 2020 wordt de wereld getroffen door een pandemie. Op enkele uitzonderingen na, zoals de heldhaftige...

Box and ECM: Key integrations that drive digital transformation Legacy ECM solutions simply can't keep...

Let's face it. We're all facing burnout right now. The same old marketing routines are sapping your energy...

In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At...

Organizations like Microsoft, Amazon, and Google are turning to experimentation to relentlessly pursue...

Effective cross- or upselling improves customer loyalty, deepens customer relationships and ultimately,...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Adobe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

How financial firms build stellar experiences in the cloud From ordering takeout on an app to joining...

One of your biggest opportunities to deliver a superior experience is through customer service, and traditional...